QVC Shopping Information
How to Use My QVC Discount Codes?Simply follow the steps below to help you get extra discounts when you shop online at QVC.
- Select the QVC discount code you want to use and copy it
- When you are ready, view your basket and check the items
- Click the "Checkout" button
- You need to log in now, or if you are a new user, checkout as guest when you don't want to create an new account
- Enter your code in the “I have a promo code” box and click "Apply
- Please check your new discounted price before confirming and paying the order
FAQS about QVC
1.How do you check your order status?
You can check your order status in a few different ways...
Online using My account under ' My Orders', select 'Order status' and your full order history will appear. You can browse the list and view the order status next to each order or search the list by a specific item or order number.
You can call Quick Check on Freephone 0800 53 43 33 to hear the status of your order. You can select to hear your most recent order or enter a specific item or order number.
Alternately, you can contact them via phone or email and a member of their Customer Care team will be happy to give you an update on your order status.
2.How long does it take for items to be delivered?
For mainland UK on their Standard Delivery plan, they aim to deliver your items within 3 - 5 working days from when your payment details are authorised. The only exception to this is for items that come direct from the supplier, which may take longer as they will be delivered according to their delivery timelines. These items will be labelled as Direct Despatch items at the point of purchase and will take no longer than 14 days to be delivered.
Delivery to addresses outside the UK (when available), including Eire and mainland Europe, will typically take 7 - 10 working days.
3.How do you arrange a myHermes courier collection?
Go to myHermes and either log in or create a myHermes account. To arrange a courier collection, simply follow the instructions provided. Please note: your parcel should weigh no more than 15kg and you need to have access to a printer to use this service. You can take your parcel to your nearest myHermes ParcelShop for ?3.65. Alternatively we can collect your parcel from your home on a pre-arranged day for ?3.95.
4.Do you have to pay to return an item?
Yes, you are responsible for the cost of your return unless the item is faulty, damaged or incorrect in which case QVC will reimburse all your postage costs.
QVC Contact Information
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