Build-A-Bear Shopping Information
Build-A-Bear is a one-of-a-kind global brand that kids love and parents trust. With more than 20 years of making special memories one furry friend at a time, they're grateful to the millions of Guests around the world who will always be part of their family, with special stories of their own. They now look forward to welcoming their next generation of Guests, as kids who grew up loving their furry friends introduce Build-A-Bear to their own children ¡ª who will no doubt make memories of their own! After the creation of over 160 million furry friends and countless more smiles, the Build-A-Bear Workshop experience will always be at the heart of who they are, and serve as the special place for families to go to have fun and make customised furry friends and special memories.
How to Use My Build-A-Bear Promo Codes?
Build-A-Bear offers many ways for you to find great savings during your online shopping experience. One of which is to visit the Build-A-Bear page on Promopro before you place an order, where a selection of discount codes and special offers is prepared right for you. Simply choose from one of these wonderful deals and you can make some extra savings on your order. Another one is that, you can sign up for Build-A-Bear's newsletter to be the first one to know all the sales and events, and the first one to save money on their discounted and reduced products.
Example：Build-A-Bear Discount Codes
- Free Delivery on orders of £10 or more
- up to 50% off clothing in the clearance at build a bear
- Free Delivery on £30+
- Free shipping
- Free shipping on all orders
FAQS about Build-A-Bear
Can I change my order?
If you would like to change or cancel your order, please call 0800 542 0635 freephone as soon as possible! they will do their very best to assist you. Because their Order Fulfillment and Shipping systems are designed to get your order on its way quickly and efficiently, they cannot change or cancel an order once it has entered the fulfillment process. If the order has already shipped, you may return it for an exchange or a refund once you receive it subject to their Return Policy.
Why was my order cancelled?
Build-A-Bear reserves the right to cancel or modify orders at any time due to system or typographical error, payment issues, or any other unforeseen problems.
What if I can’t find the product I’m looking for on the website?
Try using the site search feature in the upper-right corner of your screen. Simply enter a keyword (such as ‘Polar Bear’), the item number, or a brief description of the product you’re looking for. You’ll receive a results page displaying all the items that match your search criteria. You can then refine your search using the advanced search feature on the left side of the results page, and sort by product category (Stuffed Animals, Clothing), price range, colour, collection and accessory type. Your product could be out of stock or discontinued.
Can I find all the items shown on the website in my local Build-A-Bear Workshop store?
Some items are exclusive to their website, meaning you will find them only online. Also, some items are in-store exclusives, found only in Build-A-Bear Workshop stores. You can call your nearest location for details about the items you’re looking for.
Why is there a purchase limit?
They want all of their Guests to share in the fun of Build-A-Bear products! So occasionally their stores and their website will place limits on the quantity of a specific product that a Guest or a household can buy. To identify an individual Guest or household, they consider these factors — including, but not limited to, whether the orders are:
• Purchased using the same credit card
• Purchased using the same email address
• Shipped to the same address
• Placed with the same billing address
• Purchased using the same phone number
• Placed from the same IP address or mobile device
How long will items stay in my online shopping basket?
Items will stay in the shopping basket for several hours until you either complete the order or remove the items for several hours. Please note: Product availability is not guaranteed until the order is complete.
Will the clothes fit all of my Build-A-Bear furry friends?
Most of their clothing fits furry friends that are 10” to 24”. However, Build-A-Bear Buddies™clothing fits only Build-A-Bear Buddies.
Can I order a furry friend unstuffed?
All Bears sold online or in store must be sold stuffed and stitched.
What does ‘Limited Availability’ mean?
If you see ‘Limited Availability’ next to an item, this means the item is almost sold out. they cannot back-order the item because it is no longer available. Note that not all items are available at all Build-A-Bear Workshop locations or online. You can check on product availability with your local store.
What does ‘Out of Stock’ mean?
When you see ‘Out of Stock’ next to an item, it means the item is unavailable. Select another item, or check back later to see if the item is back in stock.
What methods of payment does Build-A-Bear accept?
You can pay for purchases using Visa®, MasterCard®, American Express®, Discover®, PayPal or a debit card. You also can redeem Build-A-Bear Workshop gift cards and any coupons they offer with the order. Rules and restrictions apply. Coupons and other promotions cannot be combined.
Can I apply Build-A-Bear Bonus Club Reward Certificates and coupons to my online purchase?
Of course! You can redeem coupons, Build-A-Bear Workshop gift cards, and Build-A-Bear Bonus Club Reward Certificates online, just as you would in any of their store locations. Rules and restrictions apply. Coupons and other promotions cannot be combined.
What is a Credit Card Authorisation?
When you place an order, Build-A-Bear contacts the bank that issued your credit card to confirm that the payment method is valid. Your bank reserves the funds until the transaction processes or the authorisation expires, but this isn’t an actual charge. The authorisation will be removed from your account according to your bank’s policies. To remove the authorisation, please contact your bank to find out how long they hold authorisations for online orders.
Depending on the item you purchased, it will arrive in a branded Build-A-Bear Workshop shipping box or polybag.
How do I return an item?
If you decide to return any items in your order for any reason, simply return your purchase at your area Build-A-Bear Workshop store. Or, follow the instructions.
Build-A-Bear Contact Information
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