Ruby & Oscar Shopping Information
More About：Ruby & Oscar
A jewellery that is defined by the fusion of culture and modernity, that’s what Ruby & Oscar represents. Your earrings, rings, necklaces, and bracelets are made with love, thought and modernity by Ruby and Oscar. If you have to use a jewellery, why not use the best, that’s the idea behind Ruby and Oscar.
Just let them know your budget and you’ll find something that is valuable than the price tag attached to it. You can simply shop by price at Ruby and Oscar to find the perfect jewellery. You should know that fashion changes but styles endure and that’s what guide the designs at Ruby and Oscar. Using the best f creative excellence to create styles that never gets old or out of vogue.
You should not just look good but feel really good with every jewelry piece you rock. This is why Ruby and Oscar Jewellery are made with precision and accuracy to define your personality. You should know that Ruby and Oscar are founded on excellence by passionate jewelers who wants to offer customers with the most beautifully crafted jewellery.
Oscar and Ruby is privately owned by ROXOA Group Ltd. There is a lifetime warranty on every product made by Ruby and Oscar.
Example：Ruby & Oscar Promo Codes
- Enjoy up to 10% discount on Sale at Ruby & Oscar
- Ruby & Oscar Promo Code: Get Up To 10% Off Site-wide
- Free delivery sitewide
- Blue Monday Just Got Brighterget 10% Off All Jewellery With
- Jewel10 For 10% Off And Enjoy Extended 60 Day Returns Period
FAQS about Ruby & Oscar
Q1: What is the status of my order?
Their customer service team is on hand between 9am and 5pm (GMT) Monday to Friday. If you require information regarding the status of your order you can contact them either by telephone, e-mail or live chat.
They will also send you automated e-mails which will keep you updated on the status of your order. Each time your order status changes, an e-mail will be sent to you confirming the next steps and expected delivery times.
Q2: How long will it take for my order to be delivered?
They dispatch all orders within 3 business days from the date that the order was placed. All estimated delivery dates are clearly stated on their website beside each item of jewellery.
They dispatch all UK and EU orders by DPD Express and for the rest of the world they use FedEx Express. UK and EU orders can take 2 to 3 business days to arrive with you depending on your geographic location. Orders to be delivered outside of the UK and EU will take a minimum of 3 business days to be delivered.
When an order is dispatched, you will receive an e-mail containing courier details and tracking information. To track your order with the information they send you, please visit one of the following links.
UK and EU orders: http://www.dpd.co.uk/service/
Orders outside the UK: www.fedex.com
Q3: How long does a refund take to process?
The moment your jewellery reaches them it will be processed by a member of staff from their Returns Department. Soon afterwards a refund will be sent to the card used at the time of purchase. This will normally take 3 working days to complete. Unfortunately they have no control over this timeframe and the expediency of this service rests solely on your bank or card provider.
Q4: How do I determine my ring size?
Ruby & Oscar offer rings in the most popular sizes. There are multiple ways to determine your exact ring size, most of which consist of a visit to your local high street jeweller. Usually someone in-store will have a gauge ring or calliper and they can tell you your measurements.
Ruby & Oscar Contact Information
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